Shipping policy

We’re committed to making your order experience simple, convenient, and reliable.

Manhattan Delivery

We offer local delivery throughout Manhattan, including delivery to participating Manhattan hotels. Whether you’re staying at home, in an apartment, or at a hotel, we’ll do our best to make delivery convenient for you.

Please ensure your delivery address and any relevant hotel or guest details are entered correctly at checkout.

Nationwide Shipping

Eligible orders can be shipped nationwide within the United States. Shipping availability, delivery times, and costs may vary depending on your location and the items in your order.

Standard Shipping

Enjoy free standard shipping on eligible online orders of $35 or more.

Standard shipping costs $5.99 on eligible online orders below $35. Shipping charges are displayed at checkout.

Order Processing & Delivery

Orders are processed after they are successfully placed. Delivery and shipping times may vary based on the destination, order volume, and carrier availability.

Once your order has been shipped, you may receive tracking information where available.

Delivery Information

Please make sure your shipping or delivery information is accurate before completing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete information provided at checkout.

If you have any questions about delivery or shipping, please contact us and our team will be happy to assist.