It depends on your plan and what you want to buy. Call with the plan name on your card and the product you need. We can help check whether you can use your card at Thriftway and whether the item is on our shelves.
Which card do you have?
These are examples from three New York health plans. Use the guide that matches your card to find participating stores and eligible items. Acceptance at Thriftway depends on your specific plan.

Healthfirst
OTC Plus
Look for “OTC Plus” on the green card. Healthfirst’s separate member ID card won’t pay for OTC purchases.
Healthfirst card guide
MetroPlusHealth
Flex Rewards Card
The yellow card shows “MetroPlus Health.” Check the Flex Rewards benefit for your specific plan.
MetroPlusHealth card guide
VNS Health
Healthy Extras
Look for “Healthy Extras.” This is the EasyCare Plus and Total example. Other VNS Health cards can look different.
VNS Health card guideSample card images from the health plans. Card designs can change.
Before you come in
- Check your plan and balance. Use your plan’s app, member website, or the phone number on your card. Check whether the card needs activation, how much is available, and when the allowance expires.
- Ask about the exact item. Bandages, toothpaste, and some nonprescription pain relievers are examples to ask about. Give us the brand and package size. Two similar products can have different eligibility.
- Bring your benefit card. Bring the card your plan tells you to use. At the counter, show it before paying so we can check the items. If an item is declined, ask us which item was affected before paying another way.
“I have a Healthfirst OTC Plus card. Can I use it at Thriftway for a box of adhesive bandages? Do you have them in stock?”
Visit Thriftway in Hell’s Kitchen


Monday–Friday 9 am–7 pm · Saturday 10 am–4 pm · Sunday closed
Can I arrange delivery?
If getting to the store is difficult, ask about Manhattan delivery when you call. We’ll check the item, destination, timing, and whether your card can be used for that order. Manhattan delivery details