Can I use my OTC benefit card at Thriftway Pharmacy?

Hell’s Kitchen · Over-the-counter benefits

It depends on your plan and what you want to buy. Call with the plan name on your card and the product you need. We can help check whether you can use your card at Thriftway and whether the item is on our shelves.

The front counter and shelves inside Thriftway Pharmacy

Which card do you have?

These are examples from three New York health plans. Use the guide that matches your card to find participating stores and eligible items. Acceptance at Thriftway depends on your specific plan.

Healthfirst OTC Plus sample card on a tabletop

Healthfirst

OTC Plus

Look for “OTC Plus” on the green card. Healthfirst’s separate member ID card won’t pay for OTC purchases.

Healthfirst card guide
Yellow MetroPlusHealth Flex Rewards sample card

MetroPlusHealth

Flex Rewards Card

The yellow card shows “MetroPlus Health.” Check the Flex Rewards benefit for your specific plan.

MetroPlusHealth card guide
VNS Health Healthy Extras sample debit card for EasyCare Plus and Total

VNS Health

Healthy Extras

Look for “Healthy Extras.” This is the EasyCare Plus and Total example. Other VNS Health cards can look different.

VNS Health card guide

Sample card images from the health plans. Card designs can change.

Before you come in

  1. Check your plan and balance. Use your plan’s app, member website, or the phone number on your card. Check whether the card needs activation, how much is available, and when the allowance expires.
  2. Ask about the exact item. Bandages, toothpaste, and some nonprescription pain relievers are examples to ask about. Give us the brand and package size. Two similar products can have different eligibility.
  3. Bring your benefit card. Bring the card your plan tells you to use. At the counter, show it before paying so we can check the items. If an item is declined, ask us which item was affected before paying another way.
What to ask when you call

“I have a Healthfirst OTC Plus card. Can I use it at Thriftway for a box of adhesive bandages? Do you have them in stock?”

Visit Thriftway in Hell’s Kitchen

Thriftway Pharmacy’s red storefront on Tenth Avenue
Our entrance at 646 Tenth Avenue.
Shelves of over-the-counter products inside Thriftway Pharmacy
The OTC aisle inside Thriftway.
646 Tenth Avenue, near West 45th Street, New York, NY 10036

Monday–Friday 9 am–7 pm · Saturday 10 am–4 pm · Sunday closed

Can I arrange delivery?

If getting to the store is difficult, ask about Manhattan delivery when you call. We’ll check the item, destination, timing, and whether your card can be used for that order. Manhattan delivery details